Dr Hywel Jones was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Reviews

 
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Written by a patient at Springfield Hospital
22nd July 2014


Great anaesthetist who made me feel comfortable and relaxed - would certainly recommend his services.

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Written by a patient at Springfield Hospital
18th July 2014


My care and operation experience with this doctor was amazing , his care and empathy during the whole procedure was extremely professional. He talked to me throughout as I had a spinal block and encouraged me and explained everything as we went along. His calming influence and bed side manner made the who operation not at all scary and as I require my second knee operated on at a later date i now have no worries or anxieties with this at all. I am now two weeks on from my TKR and am progressing very well, the whole experience is giving my life back to me as my mobility has been so impaired for so long . Thank you all so much.

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Written by a patient at Springfield Hospital
11th June 2014


I first met Dr Jones when he was the anaesthetist for my daughters adenoidectomy and tonsillectomy in 2003. He was extremely kind to an obviously anxious and concerned mother whose 7yr old was about to undergo surgery for the first time in her life. When I had to pay an excess on my Bupa bill he wrote to me returning the amount and asked me to spend it on my daughter instead. I was touched not only by his consideration but also the fact that he had taken the time to send a handwritten note. Fast forward to 2009, when I was diagnosed with breast cancer and was relieved to discover that my consultant worked with Dr Jones. Five months later I was diagnosed with an ovarian cyst and although Dr Jones did not usually work with my gynaecologist I asked if he would mind being my anaesthetist again as he was the only one I felt confident would 'wake me up'! Six months later I called upon his services again when I needed a hysterectomy. I am not the easiest of patients, being of an extremely nervous disposition and having a general fear of 'not waking up', but each time Dr Jones put me at ease with his calm and reassuring manner. He explained everything to me clearly and visited me in the days after my operations. His care went beyond the actual operation, ensuring I was prescribed protein shakes when I lost my appetite so that my body had a chance to heal properly. I wouldn't hesitate in recommending him and though I hope not to need his services again, I know that if I should, I couldn't be in better hands.

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Written by a carer at Broomfield Hospital
6th June 2014


My elderly mother is due to have an operation and has been very anxious over having to have an anaesthetic more so than the operation. She was treated with compassion and dignity. By the end of her consultation she was reassured about what is going to happen, as everything was carefully explained. This put her very much more at ease. She is now able to face her operation with far more confidence.

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Written by a patient at Springfield Hospital
10th May 2014


Dr Jones explained what was about to happen to me in a clear way that made it easy to understand. I found him very professional & caring & made stressful time easier.

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Consultant anaesthetist with special interest in Endocrine, ENT, Breast and Orthopaedic surgery.